Protecting Computers and Mobile Devices
Your online security depends much upon the security of your computer, mobile device or tablet. Follow two simple steps to protect them:
Keep your software up-to-date to ward off online threats
Keeping your software up-to-date will often remove the vulnerabilities that viruses and other malware are known to attack. Most computer operating systems and program applications have settings for that allow for automatic updates, including those that relate to user security. It is suggested that users allow those updates to automatically be installed on their computer, thereby providing ongoing protection against current and known threats.
Apple Computer pushes out updates through the Software Update function in Mac OSX and also posts updates on its Support Downloads page. Microsoft Windows users can check to see if they are up-to-date and verify their security software at their Safety & Security Center.
And the updates are needed for more than your operating system and anti-virus software. Other programs such as Java, Acrobat, Microsoft Office, and Quicken will also need to be kept up-to-date. Most of these applications will remind you from time to time to download and install current versions.
Sometimes online games and social media that you (or others such as children or grandchildren) are using on your computer can cause trouble. So make sure that you run a virus or malware scan of your entire hard drive periodically ensuring you (or some other user) didn’t inadvertently lay the welcome mat out for an intruder.
Keep your computer safe from prying eyes.
No firewall and anti-virus software can defend against theft of, or physical access to, your computer or mobile device. Take reasonable precautions against physical access of your computer by requiring a password to log on to the connected device, and require that password to get past the screen saver. A password to begin or awaken a computer or mobile device can be just enough to discourage would-be intruders.
Software updates and prudent physical security are very important to your online safety. Peoples Bank takes your information security seriously, but there's no substitute for your vigilance.
Guard your computer cache
Definition: “Cache” is a specialized form of computer memory. In the case of Internet, “cache” is commonly used in the context of “browser cache”. Cache is designed to speed up the computer by prioritizing its contents for quick access.
Users are cautioned to be careful about permitting their web browser to cache information (login IDs, passwords, user name, etc.) which contains banking or other critical and private information. It is possible that an improperly set browser cache setting would permit unauthorized use, possibility Identity Theft and/or loss of funds.
If you want to know how to monitor and control your browser cache try these steps: (1) go the Help page of your browser, (2) search for “clear cache,” and follow the directions. For your convenience we have included links to major browsers below. (NOTE: instead of clicking the link, you may cut and paste the link into your browser”s URL line.)
- Microsoft Internet Explorer: http://windows.microsoft.com/en-us/windows/search#q=browser+caching&s=Answers
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache?esab=a&s=clear+cache&r=0&as=s#w_clear-the-cache
- Google Chrome: https://support.google.com/chrome/answer/95582?hl=en
- Apple Safari: Open Safari Help, navigate to the Search Index and type “Empty the cache” in the search box
Contact us immediately if you think one of your Peoples Bank accounts or services has been compromised.Report Fraud
Protect your identity and account against fraud and cybercriminals with Trusteer Rapport
Trusteer Rapport is a small piece of software that takes just minutes to download and install. It runs in the background so your computer tasks continue uninterrupted. Once installed, a small Trusteer Rapport icon will appear next to your browser's address bar, changing color to let you know when it's working.